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Support Tickets

Please open a ticket in-game. If your support request is location specific, please stand at the location before opening the ticket1).

To open a ticket, use the following command:

/ticket [description of your issue]

If you cannot login, please contact an admin via IRC.

IRC/Chat

Find us in the #bitminery channel at GameSurge. Or, just visit our chat page.

Unbanning

See the unban page for details.

1) the ticket stores your location information